Contact Us

Have a question or feedback? We'd love to hear from you!

Get In Touch

We would love to hear from you. Whether you have a question about how our mortgage or loan amortization calculators work, a suggestion for a new tool, a correction to one of our reference pages, or any other feedback, please reach out. Amortio is maintained by a small team, and every message we receive is read and acted on.

For the fastest response, please use the email address that best fits your inquiry. General questions go to our main inbox, while support, privacy, and legal matters have dedicated addresses so we can route messages appropriately. We aim to respond to all inquiries within 24 to 48 hours on business days.

Amortio is not a lender, mortgage broker, or loan servicer. If you have a question about your specific mortgage account, loan terms, or payment history, please contact your lender directly — we do not have access to your account. For general questions about how mortgages, amortization schedules, refinancing, or loan amortization work, we can often help, and our blog covers many of these topics in depth.

Contact Information

General Inquiries:
Privacy Concerns:

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mention "URGENT" in your subject line.

Feedback and Bug Reports

We love hearing from our users. Your feedback directly shapes which tools we build next and how existing ones work. If you have found a bug — incorrect amortization math, a formatting issue, a calculator that fails on a specific input, or a page that does not load — please include the exact inputs, the expected result, and (if applicable) your browser and operating system. That level of detail lets us reproduce and fix quickly.

Content Corrections

If you find an error in one of our reference pages — an outdated interest rate benchmark, a mispriced mortgage insurance premium, an incorrect closing cost estimate, or a factual slip in a blog post — email us with the URL and your source. We investigate every report within 48 hours and publish corrections promptly. Material corrections are noted on our editorial history page so the record is publicly discoverable.

Press, Partnerships, and Media Inquiries

Press, journalist, and partnership inquiries are welcome. Please include a clear subject line describing your request so we can route it appropriately. Note that we do not accept sponsored content disguised as editorial, we do not run paid affiliate placement for specific lenders or brokers, and we do not sell leads to mortgage companies.

Privacy and Legal

For questions about our Privacy Policy, data access or deletion requests (CCPA, GDPR, UK GDPR), DMCA notices, or other legal matters, please use the appropriate email above or send a clear subject line (e.g., "Privacy request" or "DMCA notice"). DMCA procedures are detailed on our DMCA page.

Frequently Asked Questions

Before emailing, check our FAQ page or blog for answers to common questions about mortgages, amortization, refinancing, APR versus interest rate, closing costs, and related topics. Many of the questions we receive by email are already answered in depth there.

What We Cannot Help With

Please note that Amortio cannot provide personalized mortgage advice, recommend a specific lender to you, or determine whether a particular loan is suitable for your situation. Those decisions belong to you and to a licensed mortgage professional with full knowledge of your financial profile. We also cannot debug your specific lender's online portal, modify a loan on your behalf, or intervene in disputes with lenders or servicers.